PRIVACY POLICY

Impact Business Ltd is the company responsible for your personal data. We trade under the brand name Samory Beauty, a beauty boutique offering fragrances, cosmetics, haircare, skincare, and makeup from our store in Kigali Heights, Kigali, Rwanda.

We may collect the following types of information:

• Account details: name, email address, phone number, and password when you register or update your profile.
• Order and delivery details: shipping address, billing information, order history, and payment status.
• Communication data: messages you send through contact forms, email, or customer support channels.
• Technical data: browser type, device information, IP address, and pages visited when you use our website.
• Preference data: wishlist items, cart contents, and cookie consent choices stored in your browser.

We use your personal information to:

• Provide and manage your account, orders, and deliveries.
• Process payments and send order confirmations or shipping updates.
• Respond to enquiries and provide customer support.
• Improve our website, product selection, and shopping experience.
• Send service-related communications, such as account or security notices.
• Comply with legal obligations and prevent fraud or misuse of our services.

We use essential cookies to keep core features working, including your shopping cart, sign-in session, and site security. With your consent, we also use analytics cookies to understand how visitors use our store and improve product discovery.

You can accept all cookies, allow essential cookies only, or manage your preferences at any time. Open cookie settings.

We do not sell your personal information. We may share data with trusted service providers who help us operate our website, process payments, deliver orders, or provide analytics. These providers may only use your data to perform services on our behalf and must protect it appropriately.

We may also disclose information where required by law, to protect our rights, or to respond to valid legal requests from authorities.

We keep personal information only for as long as needed to provide our services, meet legal requirements, resolve disputes, and enforce our agreements. Account and order records may be retained for accounting, tax, and customer service purposes.

Depending on applicable law, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal obligations.
• Withdraw consent for optional processing such as analytics cookies.
• Object to or restrict certain types of processing.

To exercise these rights, contact our Data Protection Officer or use the contact details below. We may need to verify your identity before responding to your request.

We use reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage over the internet is completely secure.

Our services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our website after changes are posted means you accept the updated policy.

If you have questions about this Privacy Policy or how we handle your personal data, contact us at:

• Company: Impact Business Ltd (trading as Samory Beauty)
• Data Protection Officer: privacy@samorybeauty.com
• Email: info@samorybeauty.com
• Phone: +250 789 907 149
• Address: Kigali Heights, Ground Floor KG 7 Ave, Kigali, Kigali, Rwanda

You can also reach us through our contact page.